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Are the products configured in the US?Can I configure refurbished products to meet my specific requirements?Can I track my order?Can I use my own shipping account information when I place an order?Can ServerMonkey ship to my address?Do I have to sign for my package?Do I need to register for my warranty?Do you charge a restocking fee?Do you offer any discounts for non-profits including churches, schools, charities, etc?Do you offer blind shipping?Do you offer local pick ups?Do you ship internationally? Do you do buy backs/decommissions internationally?How do I cancel an order?I have an issue, who do I need to contact?I placed an order as a guest - can I link my order to an account later?I received the wrong product, what do I do?What is the return policy?What kind of warranty does ServerMonkey offer?What payment methods does ServerMonkey accept?Will I receive technical support if I buy a refurbished product?